Return & Refund Policy

Last Updated: August 17, 2026

At Elixofy, we want you to feel confident when ordering from us. If you're not completely satisfied with your ElixoFresh™ purchase, we're here to help.

14-Day Money-Back Guarantee

We stand behind the quality and value of ElixoFresh™. That's why we offer a 14-Day Money-Back Guarantee.

If you're not satisfied with your purchase, contact us within 14 days of receiving your order, and we'll work with you to provide a refund.

This guarantee is our way of showing our confidence in the product while giving you the opportunity to try it for yourself.

How to Request a Refund

To request a refund, email us at:

📧getelixofy@gmail.com

Please include:

• Your order number

• The email address used for the purchase

• A brief description of the reason for your request

• Photos or other information if relevant

Our support team will review your request and respond as soon as possible.

Damaged or Defective Products

If your product arrives damaged, defective, or materially different from what you ordered, please contact us as soon as possible atgetelixofy@gmail.com

Please include your order number and clear photos of the product and packaging so we can investigate the issue and determine the appropriate resolution.

Refund Processing

Once your refund is approved, the applicable amount will be refunded to your original payment method.

Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.

Important Information

The 14-Day Money-Back Guarantee applies to purchases made directly through getelixofy.com and is subject to the terms of this policy.

We reserve the right to refuse refund requests that appear fraudulent, abusive, or inconsistent with the terms of this policy.

Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.

Questions?

We're always happy to help.

📧getelixofy@gmail.com

Elixofy — Better storage. Less waste. More value.