Shipping Policy

Last Updated: August 17, 2026

At Elixofy, we want your order to arrive safely and reliably. Below you'll find everything you need to know about our shipping process.

Processing Time

Orders are typically processed within 1–3 business days after your purchase is completed.

Once your order has been shipped, you'll receive a confirmation email with tracking information when available.

Shipping Time

For orders within the United States, estimated delivery time is:

7–15 business days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, customs, or other circumstances outside our control.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or other shipping offers. Any applicable promotion will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you may receive a tracking number by email.

Please allow 2–5 business days for tracking information to become active after your order has been dispatched.

Delayed or Missing Orders

If your order appears to be delayed, please check your tracking information first.

If your package has not arrived within a reasonable period after the estimated delivery window, contact us at:

📧getelixofy@gmail.com

We'll be happy to help investigate the shipment.

Please make sure your shipping address is correct before completing your order. Elixofy is not responsible for delays or additional costs caused by incorrect or incomplete addresses provided at checkout.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible at getelixofy@gmail.com and include your order number and photos of the damaged package/product.

We'll review the situation and work with you toward an appropriate solution.

International Orders

At this time, our shipping policy is primarily intended for orders within the United States. If international shipping becomes available, applicable shipping costs, delivery estimates, and any customs or import charges will be communicated at checkout.

Questions About Shipping?

We're here to help.

📧 getelixofy@gmail.com

Elixofy — Better storage. Less waste. More value.